Privacy Policy

Effective Date: 22 August 2025

1. Introduction

Tag Co Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information in line with South Africa’s Protection of Personal Information Act (POPIA, 4 of 2013) and other applicable laws.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We only collect the following information from clients and prospects:

  • Full Name & Surname

  • Email Address

  • Phone Number

  • Physical/Business Address

  • Business/Company Name

Note: We do not collect sensitive information such as ID numbers, banking details, or IP addresses unless specifically required and lawfully justified.

3. Purpose of Collection

We collect and process your personal information to:

  • Provide our cloud consulting and digital solutions services.

  • Communicate with you regarding services, billing, and support.

  • Send updates, offers, and relevant business information (with your consent).

  • Maintain client records and comply with legal requirements.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Your data may only be shared with:

  • Service providers or partners assisting us in delivering our services (under strict confidentiality agreements).

  • Regulatory bodies if required by law.

5. Data Storage & Security

We take your privacy seriously. To protect your information:

  • Data is stored securely in encrypted cloud systems.

  • Access is restricted to authorised staff only.

  • We implement technical and organisational measures to prevent loss, misuse, or unauthorised access.

6. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your personal information.

  • Request deletion of your personal information (where legally possible).

  • Object to the processing of your personal information.

  • Withdraw consent at any time.

To exercise these rights, please contact us.

7. Data Retention

We keep your personal information only as long as necessary for the purposes stated above, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date.

9. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, you can reach us here.

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